Privacy Policy

Effective Date: August 24, 2026

Cleanium System is operated by Cleanium System LLC, a Wyoming limited liability company.

1. Introduction

This Privacy Policy explains how Cleanium System LLC ("Company," "we," "us," or "our") collects, uses, retains, and shares information in connection with Cleanium System.

Cleanium System is visibility analytics software for U.S. cleaning businesses.

This Privacy Policy applies to information processed through:

our public website
customer accounts
onboarding
paid access and billing workflows
customer support
visibility analytics
related product operations

We aim to collect and use only the information reasonably necessary to operate the service and provide analytics to our customers.

2. Information We Collect

We may collect the following categories of information.

Account and Business Information

Information you provide when creating or using an account may include:

name
email address
company name
state
city
ZIP code
business phone number
business website
business profile or visibility-related URL
preferred language
other information required by the current onboarding process

Support Information

When you contact us, we may receive:

your name
email address
company information
the content of your message
information you choose to provide about an account, billing, or technical issue

Billing Information

We receive limited billing metadata needed to confirm purchases and manage paid access.

Payment-card information is processed by our payment processor as described below.

Technical Information

Our website and application may generate technical and usage information such as:

authentication and session information
request timestamps
technical logs
error information
browser and device information
IP address or approximate location derived from IP
pages viewed
website interactions
referral information
other information required for application operation, security, and website analytics

Some website usage information is processed through Google Analytics.

3. Publicly Available Business Information

Cleanium System processes publicly available business information and related visibility observations to provide analytics to cleaning businesses.

This information may include publicly available information associated with businesses and their digital presence, such as:

business names
business locations
public business profiles
public visibility observations
position or ranking-related observations where supported
other publicly available business information relevant to visibility analytics

We may use this information to create:

historical metrics
trends
reports
dashboards
comparisons
benchmarks
competitive context where supported
other derived business analytics

We do not intentionally collect unnecessary sensitive personal information for the purpose of providing visibility analytics.

Because publicly available business information may sometimes include information associated with an individual business owner or sole proprietor, we do not assume that all publicly available business information is non-personal information.

Specific sources or integrations are identified publicly only when they are supported and production-ready.

4. Payments

Payments for Cleanium System are processed by Stripe.

Customers enter payment-card information through Stripe's payment interface.

Cleanium System does not need to store full payment-card numbers in order to provide paid access.

We may receive and store limited billing metadata required to operate the service, such as:

Stripe customer identifiers
Checkout session identifiers
payment identifiers
purchase status
subscription status where applicable
payment timestamps
paid-access start and end dates
other billing metadata required to manage paid access

Stripe processes payment information under its own privacy practices.

5. How We Use Information

We use information as reasonably necessary to:

create and maintain customer accounts
provide onboarding
review account and payment eligibility
process and confirm purchases
manage paid access
provide visibility analytics
create historical metrics
provide dashboards and reports
provide comparisons and benchmarks where supported
provide customer support
investigate billing or technical issues
operate and secure the service
diagnose errors and technical problems
maintain and improve the product
communicate about accounts, payments, or service matters
comply with applicable legal obligations

We do not use customer information to guarantee rankings, leads, revenue, or other business outcomes.

6. Cookies and Website Analytics

Cleanium System uses cookies and similar technologies for:

authentication
session management
security
locale preference
core application functionality
basic website analytics

We use Google Analytics to understand how visitors use our public website and to measure website performance.

Google Analytics may process information such as:

browser and device information
pages viewed
website interactions
referral information
cookie or similar identifiers
approximate geographic information derived from technical signals

Google processes information under its own privacy practices.

Google Analytics is configured for basic website analytics only. Advertising personalization and remarketing features are not enabled.

We do not use:

Meta / Facebook Pixel
other advertising pixels
behavioral advertising tracking
cross-site marketing tracking

Where applicable law or Google policy requires affirmative consent or an opt-out control, we provide the required user choice.

7. Service Providers and Sharing

We may share information with service providers only as reasonably necessary to operate Cleanium System.

These providers may support functions such as:

payment processing
website and application hosting
database hosting
authentication
transactional email
technical infrastructure
logging or error monitoring
customer support
website analytics

Only providers actually used in production are treated as current service providers.

We may also disclose information when reasonably necessary to:

comply with applicable law
respond to valid legal requests
protect the security of the service
investigate fraud or abuse
protect our rights or the rights of customers or third parties
complete a legitimate business transaction such as a merger, acquisition, financing, or sale of assets

We do not sell customer personal information to advertisers.

Google Analytics is used for basic website measurement rather than personalized advertising or remarketing.

We do not use Meta Pixel or other advertising pixels.

8. Data Retention

We do not currently use a fixed automated retention schedule for every category of information.

We retain information for as long as reasonably necessary to:

provide the service
maintain customer accounts
provide historical analytics
maintain billing and transaction records
provide customer support
resolve disputes
protect the service from fraud or abuse
maintain security
comply with applicable legal obligations

Retention periods may vary depending on the type of information and why it is maintained.

Historical visibility and analytics information may be retained as reasonably necessary to provide the historical analytics functionality of the product.

9. Data Security

We use reasonable administrative and technical measures designed to protect information processed through the service.

However, no internet-based system or storage service can guarantee absolute security.

We do not make unsupported claims about:

security certifications
specific encryption standards
penetration-testing schedules
continuous security monitoring
formal compliance programs

10. Your Choices and Deletion Requests

You may contact us to ask questions about personal information associated with your account or to request correction or deletion of certain information.

Requests are currently handled through Support rather than through an automated self-service privacy system.

When we receive a request, we may:

verify the identity or authority of the requester
review the information associated with the request
correct, delete, or de-identify information where appropriate
retain information that we reasonably need for billing, security, fraud prevention, dispute resolution, legal compliance, or other legitimate business purposes

We may not be able to delete information when retention is reasonably necessary or legally required.

Depending on applicable law, additional privacy rights may apply.

Nothing in this Privacy Policy limits rights that cannot legally be waived.

11. Third-Party Services

Cleanium System may rely on or interact with third-party services.

Those services operate under their own terms and privacy policies.

Examples may include:

payment processing
infrastructure providers
authentication services
transactional email providers
supported digital platforms or data sources

We are not responsible for the independent privacy practices of third parties that we do not control.

12. Changes to This Privacy Policy

We may update this Privacy Policy as:

the product changes
data practices change
service providers change
technical infrastructure changes
legal requirements change

The current version will be published with its applicable effective date.

Where required by applicable law, we may provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us.

Contact Support: /contact

Cleanium System LLC cleaniumsystem.com support@cleaniumsystem.com